Good questions
Before your first visit
Everything clients ask before their first visit, answered plainly. Don’t see yours? Send it through the booking form and a real person will answer.
Do you really come to me?
Yes. Along with in-shop appointments in Altadena, we offer mobile services, so the salon can come to your home or wherever the day has you. Choose “Mobile” on the booking form and we will sort out the details together.
Do you work with my hair type?
Yes. All hair types, all textures, all nationalities. The salon is led by a Master Stylist with 35 years of experience across color, cuts, press and curls, curly perms, braiding, hair augmentation and installation, and wig customizations.
Do you see children?
Yes, children are welcome. A parent or guardian books the appointment and comes along to the visit.
I’m dealing with hair loss. Can you help?
This is a focus of the salon. Many clients come in with thinning, breakage, or other hair problems, and every visit starts with an honest look at your hair before recommending a path, whether that’s a treatment approach, augmentation, or a custom wig.
How do wig customizations work?
Bring your unit or talk with us about sourcing one. We cut, color, and style it to fit you, so it looks and moves like your own hair. Start with the booking form and describe what you’re looking for.
What are your hours?
Tuesday to Friday 9:30 AM to 6:30 PM, Saturday 7 AM to 3:30 PM, closed Sunday and Monday.
Where are you located?
2296 Lincoln Ave, Altadena, CA 91001. You can also reach us at jacquelyn@realitiesphase2.com or (626) 394-9616.
Still have a question?
Ask it in the booking form and we will answer, no appointment required.